Hello, fellow Salesforce admins, devs, and users! Thank you for checking out my blog.

I have been a Salesforce fanatic since 2007, and I am a Salesforce MVP as well as a Salesforce Certified Admin, Advanced Admin, Sales Cloud Consultant, and Developer. I started salesforcesaint.com because – before the Success Community had evolved to its current awesomeness – there were not many places to find tips and tricks, best practices, advice, etc., and when I come across a great idea or a helpful solution, I want to share it!

If you are just starting out, you may want to check out this post – it’s got some advice on how you can turn yourself into a great Salesforce admin without spending too much $$$.

Please feel free to comment on my posts, ask questions, and share your own successes and ideas. You can also connect with me on TwitterLinkedIn, or Chatter.

Happy Salesforce-ing!


14 Responses »

  1. […] She is famous by name-“Salesforce Saint”.She is a certified advanced admin,sales cloud consultant and force.com developer and is working as a Senior Salesforce Administrator at Puppet Labs, Inc.She is a huge Dreamforce Fan and has attended it 8 times!She has been featured in MVPs blogs series like Girly Geek and  Kevin Bacon’s She started blogging since 2012.I love here post on success community.Want to Know more about her?Check here. […]

  2. avatar Rob says:

    Hello Celeste-
    I stumbled upon your website in regards to becoming an SF Admin and I am so grateful! I am considering a career change and could use some advice. Would it be possible to have a phone conversation at your convenience? If you email me at the Yahoo address I provided, I will respond to set something up. I would be very grateful.

  3. avatar Eddie Trumble says:

    Hi Celeste. Looking forward to reading more! Thanks, Eddie

  4. avatar Teresa says:

    Celeste, I’m not seeing a “subscribe” option here to get your blog posts emailed to me. Can you help me find it, please? Really informative blog, and I want to keep getting it!

    Thank you!

  5. avatar Celeste says:

    Hi Pats,

    I’m sorry, my current schedule does not allow time for side work. You may want to try http://www.salesforceconnection.com/ – there are usually plenty of admins looking for contract work!

    Good luck,

  6. avatar Patsy says:

    Hi Celeste,

    My name is Pats . I came across your blog while looking for salesforce admin help. I have recently joined a company where they are implementing service cloud and i am going to be their BA for the project . I am required to learn salesforce and also perform day to day configurations and admin part.

    I am stressed and i am looking at videos on youtube and all salesforce related blogs. I was wondering if u do one on one fast track training or provide consulting to help me with my project.


  7. avatar flicciardi says:

    Hey Celeste. I was wondering if you could help me out… I am trying to build an Opportunity Team Report that lists the custom Team Member Roles I created as columns, each opportunity in the pipeline per row, and the user entered per Team Role in each field… as well as a Count summarizing it all. This helps me manage everyone’s work load. The problem is if I utilize a Tabular format, each Opp’y will have as many rows as there are filled out Team Member Roles and thus the report becomes bulky. I have tried to leverage the summary and matrix report types to no avail. Any ideas? Could I show you a screenshot of the report I am trying to create?

  8. avatar Sean says:

    Hi Celeste,

    Firstly congratulations on your blog, it is a great read and jammed packed with helpful information.

    The reason for my email is that I am currently in the career transition process from sales to SalesForce Administration. I guess it is a different path from most however, I am absolutely passionate about Salesforce and what it can do for an organisation.

    At this stage I have had about six months experience working with Salesforce as a user and as part time administrator (which has all been self taught).

    My experience with Salesforce is as follows:

    •Setting up users, roles, profiles, permission sets, sharing rules, custom fields
    • General administration, configuration and customisations of both standard and custom objects.
    • Development of reports and dashboards based on user and business requirements.
    • Creating mail merge templates, email templates (text, html)]
    • Building Dashboards, Printing, Exporting, and Emailing Reports, Running and Modifying Reports

    I was hoping to get your expert advice on whether you thought it was realistic to get administrator certification without going through the Salesforce paid training channels i.e. learning online. If so, how long do you think it would take if I applied myself to learning on a full time basis?

    Thanks any advice would be greatly appreciated

    • avatar Celeste says:

      Hi Sean, thanks for checking out my blog!

      I took the exam without taking the training class – and although I passed, I found it pretty difficult. I had been a full-time Salesforce admin for about 3 years before I took the exam.

      But really, I think I passed more because I studied than because of my experience. If you are good at studying and memorization, you may be able to do it! And I believe they let you re-take the exam if you do not pass the first time. (Not sure if this is still true, but it was a few years ago.)

      Let me know what you decide to do, and how it turns out. Good luck!!

  9. avatar Karen Mezatasta says:

    Came across your website while studying for the Admin exam. Hope to pass this next month. Thank you for posting your advice.

  10. Hello Celeste,

    I noticed you posted a comment on Brent Downey’s blog (http://adminhero.com/2012/08/08/3-tools-to-improve-user-adoption/) noting that user adoption can be a challenge.

    Brent noted that Cloud Extend can do mundane tasks in Salesforce for the user and automate other processes. Would you be interested in taking a look? I would be happy to set up a quick web meeting to show you the Cloud Extend product live.

    Just let me know.


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